4 Things You Can Do To Build Better Restaurant Employees [Part 4 of 4]

Posted by Dara Warn on 10/31/14 10:00 AM

Emotional Drivers: Job Satisfaction & Personal Growth

Job satisfaction and morale has a direct effect on work ethic and commitment. Create a positive and upbeat work culture where employees not only enjoy coming to work but feel like they can thrive, both professional and personally. As an individual advances and adopts a higher-level position, the employee builds character and develops into a working professional whom others look up to. An environment where managers, supervisors and employees can respect one another and work well as a team breeds natural cohesiveness and optimal productivity.

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Topics: Employee Retention

Penn Foster and America’s Promise Virtual Panel Q&A Part 2

Posted by Kate Mosteller on 10/29/14 8:00 AM

In GradNation's campaign to raise the national graduation rate to 90% by 2020, they surveyed noncompleters to gain further insight on the real reasons they left school. Based on these survey results, Penn Foster in partnership with America's Promise hosted a panel of academic professionals to discuss an action plan for fulfilling our promise to provide children with a pathway to graduation. Among the panel experts was Elayne Bennett, Founder & President, Best Friends Organization. Below she provides as with more insight by answering questions that arose from the Google+ hangout discussion.

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Topics: Dropout Crisis, Penn Foster News & Events

ACICS 2014: How Career Colleges Can Bridge the Gap and Change Lives

Posted by Steve Copacino on 10/28/14 1:45 PM

What does a career college have to do with graduating high school students? A valid question, for sure, and one that Penn Foster aims to answer as we head to the 2014 Accrediting Council for Independent Colleges and Schools (ACICS) Annual Conference the first week of November. At the conference Frank Britt, CEO of Penn Foster, will lead a discussion with panelists from Dorsey School on how career colleges can help more students gain access to post-secondary education.

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Topics: Penn Foster News & Events, College Enrollment & Retention

Penn Foster and America’s Promise Virtual Panel Q&A Part 1

Posted by Kate Mosteller on 10/28/14 8:00 AM

In partnership with America's Promise, Ray McNulty, Chairman, Penn Foster High School Board, participated in a panel Penn Foster co-hosted to address the nation's state of high school graduation. Ray also serves as the Dean of Education for Southern New Hampshire University, Senior Fellow, International Leadership and Education and Chairman, National Dropout Prevention Network. The group panel discussion, hosted via Google+ hangout, aimed to detail success metrics for raising the nation's graduation rate. Below, McNulty shares his professional take on the matters discussed.   

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Topics: Dropout Crisis, Penn Foster News & Events

The Truth About High School Credit Recovery

Posted by Dara Warn on 10/27/14 10:00 AM

 In today’s K12 education system, there’s an expectation that students master content and coursework the first time that they are exposed to the material. Credit recovery programs, like those offered by Penn Foster, provides students with who have either failed a class or fell behind for a second chance at success. Often a single course credit can stand between a student and graduation, and credit recovery enables the student to earn the single credit and graduate on time. Credit recovery is also known as a dropout-prevention strategy, summer school and even "grade forgiveness," as it's called in Florida.

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Topics: Dropout Crisis, Public & Private High Schools

The Grey Collar Career Challenge

Posted by Laurie Woychick on 10/24/14 3:30 PM

Frank Britt, CEO of Penn Foster, was recently featured on The Hill’s Congress Blog for lawmakers and policy professionals for his point of view on the the demand for skilled workers to fill grey collar jobs, but the lack of qualified  - and interested – workers to fill them.

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Topics: Middle Skills Gap, Penn Foster News & Events

4 Things You Can Do To Build Better Restaurant Employees [Part 3 of 4]

Posted by Dara Warn on 10/24/14 10:00 AM

Reward Programs: Employee Benefits & Financial Perks

Salary increases, cash bonuses and prepaid debit cards motivate employees, but sometimes non-cash incentives can be an even greater influence on employees to be consistently sharp. QSRMagazine.com1 shares how Molly Catalano, Director of Communications and Marketing at the Five Guys Burgers and Fries in Lorton, Virginia, uses weekly, monthly and quarterly rewards programs to combat lagging performance. Structure rewards on recurring time increments to keep employees continuously engaged and on target to meet goals.

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Topics: Employee Retention

“Don’t Call Them Dropouts” Part 4: Raise the Graduation Rate

Posted by Kate Mosteller on 10/23/14 10:00 AM

Top 5 Ways Educators Can Raise the Graduation Rate

The conclusion of our “Don’t Call Them Dropouts” four-part series responds to the question, “what can high schools and educators do to help increase the graduation rate and equip more young people with a high school diploma?” To start, our academic communities do have a reason to celebrate―a record 80 percent of high school students received their diploma in 2012. Although an 80 percent high school graduation rate is an exciting scholastic landmark, educational leaders aren’t rejoicing wholeheartedly just yet. GradNation, a movement to end America’s dropout crisis launched by America’s Promise Alliance, aims to raise the graduation rate to 90 percent by 2020.

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Topics: Dropout Crisis, Penn Foster News & Events, Public & Private High Schools, Colleges & Career Schools

“Don’t Call Them Dropouts” Part 3: Students Under the Radar

Posted by Kate Mosteller on 10/22/14 12:00 PM

Help the “Forgotten Middle” Students Falling Under the Radar

Part three of the “Don’t Call Them Dropouts” series targets the group of students, known as the “Forgotten Middle,” who mindlessly and idly fill classroom seats, and the virtual panel expresses concern over these overlooked, at-risk students. Jonathan Zaff, the executive director for Center for Promise, introduces the Forgotten Middle as a group of young people who haven't left the school system and who aren't chronically absent. These students are in the school building every day, yet they're not progressing. They don't cause trouble, but they're not succeeding. As Zaff puts it, they're the “fade-outs,” and they need support.

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Topics: Dropout Crisis, Penn Foster News & Events

Reactions from CCST 2014: “We Do Good Things Every Day”

Posted by Steve Copacino on 10/21/14 4:00 PM

“We do good things every day.” That was the message that Jeff Brown, the newly minted chairman of the CCST Board of Directors, delivered as he addressed attendees during last week’s Annual Business Meeting at the 2014 CCST Annual Conference. The point should be self-evident. This was a conference of educators after all and it’s an intrinsic part of their job to enrich the lives of their students. However, for career colleges and private sector schools, this same logic does not always apply. The important role that the many career colleges play in our education system is too often overshadowed in the media with negative press.

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Topics: Penn Foster News & Events, Industry News, College Enrollment & Retention

“Don’t Call Them Dropouts” Part 2: Success Through Mentorship

Posted by Kate Mosteller on 10/21/14 1:00 PM

Increase Student Success Through Mentorship

Part two of our “Don’t Call Them Dropouts” series spotlights the value of mentorship because for most high school non-completers, life hasn't been an easy road to navigate. Unstable home lives, little parental support, violence and abuse shape the lives of these young people, thrusting them onto a dead-end street with little guidance or opportunity. But circumstances don't have to dictate a young person's destiny. The beauty of youth is its resiliency; change is a real possibility. With help, young people can change their attitudes, change their sense of self-worth and change the future. A supportive and emotionally invested environment can transform noncompleters into high school graduates, and mentorship can lay the groundwork for this new type of environment.

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Topics: Dropout Crisis, Penn Foster News & Events

The Word “Dropouts” is a Big Disservice to Students

Posted by Kate Mosteller on 10/20/14 1:00 PM

Our nation’s academic communities and educational advocates have undoubtedly made great strides toward graduating our high school’s students. Yet, despite historic advancements, an interplay of circumstances and lack of options prevent young people from earning a high school diploma and attaining a quality education. And without a high school diploma, high school non-completers face a future without opportunity. A deficit in high school graduation rates not only impacts the lives of these individuals, it can threaten higher education, our local communities and businesses, the economy and wellbeing of our nation as a whole.

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Topics: Dropout Crisis, Penn Foster News & Events

4 Things You Can Do To Build Better Restaurant Employees [Part 2 of 4]

Posted by Dara Warn on 10/17/14 10:00 AM

Career Development: Leadership & Job Advancement Opportunity

Encourage employees to turn their Quick Serve Restaurant or retail jobs into a long-term career with a clear career path to success. Design career pathways with these motivational tactics:1,2

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Topics: Employee Retention

The True Goal of Education: Career and College Ready

Posted by Ray McNulty on 10/16/14 4:00 PM

Life after high school graduation doesn’t follow one single, narrow path. Thus, educators are responsible for ensuring the high school journey prepares students for graduation and beyond—be it at a four-year university, trade school, two-year college and even the workforce.

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Topics: High School Completion, College Enrollment & Retention, Opportunity Youth, Youth Organizations, Public & Private High Schools, Colleges & Career Schools

How to Create a Successful Mentorship Program for Disadvantaged Youth

Posted by Kevin Bauman on 10/16/14 1:00 PM

Forty-five percent of all U.S. children live in low-incomes families, according to the National Center for Children Living in Poverty.1 Numerous studies have proven that the youth from these families are more likely than their peers from middle- and high-income families to engage in risky behavior, including having sex before age 16, joining a gang, attacking someone or getting into a fight, stealing something worth more than $50, and running away.2

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Topics: Dropout Crisis, Opportunity Youth, Youth Organizations

Why Education Is Moving Toward the Flipped Classroom Model

Posted by Ray McNulty on 10/15/14 9:00 AM

The flipped classroom is a pedagogical model structured around video lectures, which are watched by students on their own time outside the classroom. Classroom time is then repurposed into an interactive workshop where students openly discuss lecture content, apply and assimilate knowledge, and collaborate with one another during hands-on activities.

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Topics: Dropout Crisis, High School Completion, Industry News, Public & Private High Schools

Why Addressing the Middle Skills Talent Gap Starts with Helping At-Risk Youth [Part 3 of 3]

Posted by Frank Britt on 10/13/14 8:00 AM

The Other Young Adult Employment Market: The Opportunity Youth Segment

Unfortunately, in a far larger part of the young-adult marketplace are the millions of young people between ages of 16 and 24 who are out of school and out of work, and they are most often the forgotten people in the employment marketplace. This is a pandemic that sits near the epicenter of the middle-skills crisis, as most have left high school without a diploma and suffer from acute achievement and skills gaps. While education remains the single most important factor that drives employment and life-time income, this cohort is most often disconnected and lacks even basic credentials, skills and direction.

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Topics: Middle Skills Gap

4 Things You Can Do To Build Better Restaurant Employees [Part 1 of 4]

Posted by Dara Warn on 10/10/14 10:00 AM

Owners and managers of quick-service restaurants and retail stores know that high turnover rates are common in these industries. Not only does frequent hiring and training cost time, money and efficiency, losing key frontline employees—who provide excellent customer service and get along well with other employees—can be an even more costly loss. Effective talent management1 helps retain and shape star employees and prevents increasing turnover rates. Create and nurture a talented staff to beat the industry competition and positively impact the local community.

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Topics: High School Completion, Employee Retention

2014 Conference Update: What we can’t wait to learn at CAPPS and CCST

Posted by Steve Copacino on 10/9/14 8:00 AM


This October, Penn Foster is excited to be attending two major state career colleges conference:

  • 2014 Career Colleges and School of Texas (CCST) Annual Conference (October 14th-16th in San Antonio, TX)
  • California Association of Private Postsecondary Schools (CAPPS) 30th Annual Conference (October 15th-17th in Monterrey, CA)
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Topics: Penn Foster News & Events, College Enrollment & Retention

Why Addressing the Middle Skills Talent Gap Starts with Helping At-Risk Youth [Part 2 of 3]

Posted by Frank Britt on 10/6/14 8:00 AM

The Tale of Two Labor Markets: The Millennial Generation

The “skills marketplace” is complex and rapidly changing; this contributes to an imbalance of supply and demand of labor and has different implications across various segments of the workforce. Arguably, the group most impacted by changes is the adult-youth workforce—as of June 2013, only 43.6 percent of those 18 to 29 years old were employed full-time, even as overall unemployment has improved to 6.1 percent. This performance is a significant milestone because six-and-a-half years after the Great Recession began the U.S. economy has finally surpassed its pre-crisis employment peak, and yet millions of young adults are struggling. Most worrisome, an unbundling of the youth-adult job market highlights this is not a single cohort, but instead among the most extreme example of “Haves” and “Have-Nots” among workforce peer groups.

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Topics: Middle Skills Gap

What is a Non-Traditional Learner, Anyway?

Posted by Ray McNulty on 10/3/14 5:00 AM

Non-traditional students are the new norm on many college campuses. Only as few as 16 percent of college students today fit the so-called “traditional” mold: 18-22 years old, financially dependent on their parents, in college full time and living on campus, according to the American Association of State Colleges and Universities.1 For career colleges, non-traditional students make dream candidates. Adult students go back with a goal in mind. Whether they are seeking career advancement or skills training, non-traditional students are driven by purpose.

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Topics: College Enrollment & Retention, Colleges & Career Schools

The Guide to Job Availability by Industry

Posted by Frank Britt on 10/2/14 7:00 AM

The economy is continuing its slow recovery from the 2008 collapse as the average industry has increased its workforce by just over 1 percent since 2002. Though overall job growth has been sluggish, it doesn’t mean job growth isn’t occuring -- it’s just not evenly distributed. Some job sectors, like healthcare and construction, are actually thriving.1 With this sector specific job growth, many new high school graduates are forgoing the traditional four-year college experience in hopes of jumping right into the higher growth employment markets. TheCensus Bureau reported that 463,000 fewer people were enrolled in college between 2012 and 2013, making it the second year enrollment has fallen by that much, bringing the two-year total to 930,000 fewer college students.1 However, attempting to pursue a career path without industry recognized skills training or certification often leads to frustration, lower wages and frequent job changes. How should high school graduates not directly entering a four year college and focused on employment in high growth sectors approach this path ahead?

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Topics: Middle Skills Gap, Public & Private High Schools

Non-Completes: Reach Out, and They Will Reach Up

Posted by Laurie Woychick on 10/1/14 5:00 PM

Yesterday, Penn Foster, in collaboration with America’s Promise, hosted a virtual discussion: Don't Call them Dropouts: A Conversation About "Non-Completes" and What it Takes to Raise Graduation Rates. We were proud to be joined by  moderator, Jon Zaff, Executive Director of Center for Promise and panelists Ray McNulty, Chairman of Penn Foster High School Board; Chairman of National Dropout Prevention Center Network, Elayne Bennett, President & Founder, Best Friends Foundation, and Beth Reynolds, National Dropout Prevention Center Network . Key points discussed include the power of adversity, resiliency and connection, how the education system can change and adapt to the needs and challenges of these students, and the barriers students are facing to re-enter school after taking time off. 

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Topics: Dropout Crisis, Penn Foster News & Events


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