Emma Rose Gallimore

Emma Rose Gallimore is a content writer who specializes in education and technology topics. She writes content that showcases new talent development pipelines, builds strong communities, and promotes innovative education technology. Find out more at https://emmagwriter.com/
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Recent Posts

Training Workers in Customer Service

Posted by Emma Rose Gallimore on 7/31/19 11:00 AM

When you think customer service, you might think about such industries as retail, hospitality, and restaurants. In these industries, training workers in customer service is essential. At the same time, almost every industry could benefit from workers who have customer service training. 

An angry or dissatisfied customer can wreak havoc on your business’s reputation. The customers who make a fuss aren’t the only ones you have to worry about. You might also be losing customers who walk away quietly, or go out and complain to their friends about you. Either way, they’re hurting your business, and you may not even know it.

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Topics: Upskilling, soft skills, workforce development, Customer Service

What Manufacturing Employers Can Do Now to Fill Jobs

Posted by Emma Rose Gallimore on 7/24/19 11:00 AM

When the average person thinks about manufacturing, they picture huge multinational corporations with hundreds of employees. However, most manufacturing companies are small businesses with fewer than 20 employees. If you’re running one of those small manufacturing facilities, you know first-hand how difficult it can be to find qualified employees. 

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Topics: Upskilling, Manufacturing, workforce development

Writing Job Postings to Attract the Right Talent

Posted by Emma Rose Gallimore on 7/10/19 11:00 AM

A well-developed job posting is the first step toward attracting the right talent to fill open positions. With a yawning skills gap, and a plummeting unemployment rate, quality job postings are more important than ever. If you’re still repurposing the same job postings you used a decade ago, you’re probably missing great candidates. 

Scan any of the major job listing sites and you’ll find a wide range of styles. Some stick to a traditional framework, while others try to infuse company culture into every line. Whichever style you choose, your goal is the same: to attract the best candidates for the job. To do so, you need more than a list of expectations. You need to help candidates see themselves in the position. 

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Topics: Skills Gap, skills solution, Staffing

How Can Your Business Be More Like IBM and Microsoft?

Posted by Emma Rose Gallimore on 7/3/19 11:00 AM

The time has come to rethink hiring. If your company is using the same processes and requirements it was using 10 years ago, you’re probably struggling to find qualified candidates. You’re not alone. Businesses of all sizes are finding jobs hard to fill. Tech giants like Microsoft, IBM, and Amazon are no exception. 

The difference is that these companies have woken up to the new reality. They know they can’t just keep doing the same old thing and expect success. That’s why they’ve been changing their hiring practices in the last few years. Maybe you should, too.

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Topics: Training, Skills Gap, workforce development

Skills Gap Deniers Suffer From A Narrow Definition of What the Skills Gap Is

Posted by Emma Rose Gallimore on 6/26/19 11:00 AM

By now most corporations recognize that the United States is facing a skills gap. Yet there are still some people who refuse to believe the skills gap exists. While it’s tempting to claim that these skills gap deniers have some political agenda that can only succeed if the skills gap is proven false, the reality is that most people who don’t believe in the skills gap are looking at the problem too narrowly. 

The disagreement is understandable. Read a dozen articles on the skills gap and you’ll come away with at least six definitions of what the skills gap is. Some don’t even bother to define it, assuming a clear, shared understanding that simply doesn’t exist. 

To avoid that stumbling block, here is a definition to work from: the term skills gap defines the mismatch between the skills employers want employees to have and what applicants are actually able to do.

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Topics: Skills Gap, skills solution, workforce development

The True ROI of Company Sponsored Learning

Posted by Emma Rose Gallimore on 6/19/19 11:00 AM

High-profile business leaders know the value of employee training. PwC Chairman Tim Ryan told the Wall Street Journal, “In the next three years, upskilling will be a required employee benefit just like a 401(k) or health care.” The promise of training helps you attract great employees when included as part of your benefits package. But employees aren’t the only ones to benefit. Your business can realize a positive return on investment by offering learning and development opportunities for your employees.

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Topics: Training, Upskilling, workforce development

How Does Online Learning Work for Working Learners?

Posted by Emma Rose Gallimore on 6/12/19 11:00 AM

You might already be convinced that giving your employees access to training and educational opportunities is good for them and good for your business. Now you have to decide what kind of learning opportunities to offer them. Should you hire an in-house trainer? Partner with a local community college? Provide tuition assistance for a traditional four-year institution? Online learning is becoming more and more popular. Is that an avenue worth exploring? 

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Topics: Training, Upskilling, working learners

Help Employees Balance Work, Life, and Learning

Posted by Emma Rose Gallimore on 5/22/19 11:00 AM

The pace of change in the modern workplace means that your employees must learn continuously.

Gone are the days when a student could graduate from college or high school, get a few months of on-the-job training, and be set for a career. Today, the evolution of technology means that employees must keep learning and developing throughout their working lives. Employers that understand this new reality help employees strike a balance between work, life, and learning.

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Topics: Employee Retention, Learning and Development, workforce training

Valuing Competency: How Businesses Thrive in the Skills Economy

Posted by Emma Rose Gallimore on 5/8/19 11:00 AM

Imagine a future in which employers focus more on skills competencies than on degrees when hiring new employees. While in some industries, that future may be far off, for middle-skills industries that are hit the hardest by the skills gap -- industries like allied health, manufacturing, the trades, and tech -- this new way of measuring candidate readiness might just be the solution they’re looking for.

Technology is changing the world of work faster than it ever has before. The degree a student earned five years ago, might not translate well to the workplace of today. This isn’t just true for technical jobs. Technology is changing the way we communicate with our customers and within our organization. It’s shifting the daily demands of work toward less repetitive and more collaborative and creative tasks. It’s even changing customer and employee expectations in a way that businesses couldn’t have predicted 10 years ago.

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Topics: workplace competencies, Skills Gap

How to Grow Employees for Success

Posted by Emma Rose Gallimore on 5/1/19 11:00 AM

It’s no secret that finding skilled talent is getting harder. For decades, the labor pool had been more of a labor stream. It flowed in a predictable direction and employers knew where the best fishing spots were. Students graduated from high school, went to college, then were hooked by employers who gave them a job and, in many cases, a lifelong career. In this system, schools were responsible for educating and training. All businesses had to do was stand at their trusted fishing spot and catch whatever came by.

As anyone who has been in business over the last decade or so can tell you, the old fishing spots aren’t yielding like they used to. In 2018, the number of job openings in the U.S. rose to its highest level in almost two decades. That means more than 7.34 million job went unfilled in December.  It would be nice to be able to blame someone for this change in the market. It’s easy to blame the schools, the students, or the workers, but none of them are really at fault. At least, not entirely.

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Topics: Upskilling, Apprenticeship, workforce development

 

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