Leanne Smith

Leanne is Director of Human Resources at Howley Bread Group, Ltd., a franchisee of Panera, LLC.
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Recent Posts

The Keys to Restaurant Employee Retention, Part 3: Engagement

Posted by Leanne Smith on 6/8/16 11:00 AM

In the final installment of my series on The Keys to Employee Retention , we will discuss the third component that comprises a good retention strategy: Engagement. Working in tandem with recognition and development, high engagement can help drive your employees’ motivation to perform above and beyond. In fact, a Gallup Organization analysis asserts that organizations with a high level of engagement report 22% higher productivity. 1
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Topics: Employee Retention, Employers

The Keys to Restaurant Employee Retention, Part 2: Development

Posted by Leanne Smith on 6/1/16 11:30 AM

Development of your in-store managers is a critical piece in the retention strategy. According to a report by the American Society for Training and Development (ASTD), companies that offer comprehensive training enjoy a 24% higher profit margin than those who spend less on training.1 By providing employees with the skills they need to succeed, their confidence and motivation will improve and ultimately result in a better customer experience.

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Topics: Employee Retention, Employers

The Keys to Restaurant Employee Retention, Part 1: Recognition

Posted by Leanne Smith on 5/25/16 11:00 AM

Among numerous challenges facing restaurants of all types is retaining top talent. Retention is a strategic goal within organizations that’s discussed among groups and departments on a regular basis. In my position as Director of Human Resources for a restaurant brand, I am responsible for leading this initiative. It is especially challenging in the restaurant industry, where turnover trends are high.

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Topics: Employee Retention, Employers

 

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