Marie Murphy

Marie is the Marketing Operations Coordinator.
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Recent Posts

Industry in Review: Employer’s Increase Investment in Training & Development

Posted by Marie Murphy on 4/19/18 4:12 PM

The past couple of months have been a whirlwind for education, edtech, and workforce development, but one story has become increasingly prevalent: More and more companies have continued to invest in employee training, development, and education.

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Topics: Industry News, workforce training

The Importance of Upfront Training for New Front Line Supervisors

Posted by Marie Murphy on 4/19/18 9:48 AM

The time to train front line supervisors is now. In a piece published by Industry Today, Penn Foster's Head of Skilled Trades Division, Collin Gutman, explains the crucial need for front line supervisor training. While often selected to supervisor positions given their success as front line employees, Gutman shares how the skills needed by front line employee to supervisor aren't always aligned, making the transition both "bumpy and jarring." 

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Topics: Employers, Frontline Worker, Skilled Trades, workforce training

Dynamics of the Workforce Development Industry: An Interview with Frank Britt

Posted by Marie Murphy on 4/10/18 4:06 PM

The time has come to serve the middle skilled workforce in the United States. In an interview with Todd Hand of Boston Search Group, Penn Foster CEO Frank Britt explains the recent trends and future outlook for the workforce development industry. Highlighting the importance of upskilling and investing in the middle skilled, or “gray collar,” cohort of workers, Britt’s interview focuses on how organizations are finally becoming aware of this need for workforce development.

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Topics: Middle Skills Gap, Upskilling, Skills Gap

Beyond the Call of Duty: Penn Foster’s Success Center Nominated for Contact Center of Excellence Award

Posted by Marie Murphy on 4/6/18 2:30 PM

Often the first impression for customers or students, whether on a sales floor or in a call center, customer service is one of the most important, if not the most important, aspect of any organization. And the key for excellent customer service lies in strong, dedicated employee performance.

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Topics: Penn Foster News & Events, Education

Ready, Set… Goals! How Setting Goals Can Boost Employee Performance

Posted by Marie Murphy on 4/3/18 1:56 PM

Employee engagement is key to employee, and ultimately, company success. Effective managers, training and upskilling programs, and teambuilding can all contribute to higher employee engagement and therefore performance. However, regular goal setting is another crucial step for improving employee performance, and the practice should not be limited to January 1st or during annual reviews.

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Topics: Employers, workplace competencies, Learning and Development

The Key to Front Line Success

Posted by Marie Murphy on 3/9/18 10:42 AM

Front line employees are a crucial, and sometimes overlooked, group of workers at any organization. Whether they are working on the factory floor or greeting your customers on the sales floor, front line employees can have a dramatic impact on a company’s productivity, efficiency, and bottom line.

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Topics: Frontline Worker, workforce training

The Middle Skills Training “Awakening”

Posted by Marie Murphy on 3/8/18 11:04 AM

The need for increased investment in training and development has never been greater. That was the sentiment expressed by Penn Foster CEO Frank Britt in an interview with Ed Tech Times at last month’s LearnLaunch conference. With an emphasis on “closing the skills gap,” Britt explains that given high-growth occupation industries like hospitality and skilled trades, effective middle skilled workers are in increasingly high demand. However, many middle skilled workers do not have all of the skills they need to be the most effective. This lack of effective middle skilled workers has created this middle skills gap which hurts employers, businesses, and employees themselves.

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Topics: Skills Gap, Frontline Worker, workforce training

The Future is Solar

Posted by Marie Murphy on 2/28/18 4:25 PM

Alternative energy, especially solar energy, has been growing rapidly as an in demand resource over the last decade. There have been several reasons that have driven this demand. First, the cost of installing solar panels has decreased dramatically. Since 2010, PV installed price estimates have declined by almost 56% for residential installations, and over 70% for both non-residential/commercial and utility-scale installations.1 These price decreases have increased the demand and therefore has made solar installation skills more valuable in today’s job market.

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Topics: skills solution, Skilled Trades, in-demand occupations

Looking to increase your workforce’s productivity? Discover how soft skills training can help!

Posted by Marie Murphy on 2/23/18 11:00 AM

The demand for front line employees with well-developed soft skills has never been higher. While technical skills have been and will always remain important, soft skills are the crucial capabilities for employees working in any industry. From retail to manufacturing, strong soft skills has become the number one requirement for incoming or newly hired employees.1

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Topics: soft skills, Skills Gap, workforce training

Heading Towards a Work + Learn Future to Fix “A Nation Upside Down”

Posted by Marie Murphy on 2/22/18 11:51 AM

The Future Skills Summit sponsored by the Institute for the Future was held on February 21-22nd this year to help education and workforce development innovators “get fit for what’s next.” The premise of this year’s summit is the idea of a “work + learn future,” to outmode our current “degree-before-work paradigm” which is not sufficiently serving the job market at large. One of the key contributors to the summit, and the overall theme of work and learn, is Innovate+Educate founder, Jamai Blivin.

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Topics: Middle Skills Gap, Industry News, Employers, Apprenticeship, workforce training

 

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