Finding Solutions to Unemployment
Electric cars. Hybrid engines. On-board computers. Technology is changing the automotive repair industry. Your success as a repair shop depends on the quality of your mechanics. Are they keeping up with changing technology? Do your best mechanics stay with you, or move on to new opportunities in other shops?
With the majority of the current United States labor market falling somewhere in the vast space between high school graduate and college graduate, those trained to fill roles in this education-gap are often labeled as “middle-skilled.” Jobs either require a degree, or they don’t and those who are stuck in the middle can find themselves locked out because of the all- or- nothing approach of many employers.
It’s a truth not yet universally acknowledged that skills are more important than degrees in today’s economy. Proactive employers are reworking job postings and hiring processes to bring in applicants with the right aptitudes. They’re also training workers to improve vital competencies. It’s a step in the right direction. But are employers doing enough?
As a veterinary practice owner, manager, or executive, you want to provide the best care possible for your clients and patients. But you can’t do it alone. Providing quality care in the modern veterinary health care market requires a whole team of qualified staff. The American Veterinary Medical Association has been promoting the concept of a veterinary health care team for years, and with good reason.
A collaborative team allows each member to do the work they’re trained and qualified for. When individuals focus on what they do best, other members of the team are free to do the same. Everyone works more efficiently and effectively. The result: your hospital can serve more patients without compromising quality of care.
An effective veterinary health care team includes five distinct roles. Each is vital to the overall success of the hospital.
When you think customer service, you might think about such industries as retail, hospitality, and restaurants. In these industries, training workers in customer service is essential. At the same time, almost every industry could benefit from workers who have customer service training.
An angry or dissatisfied customer can wreak havoc on your business’s reputation. The customers who make a fuss aren’t the only ones you have to worry about. You might also be losing customers who walk away quietly, or go out and complain to their friends about you. Either way, they’re hurting your business, and you may not even know it.
When the average person thinks about manufacturing, they picture huge multinational corporations with hundreds of employees. However, most manufacturing companies are small businesses with fewer than 20 employees. If you’re running one of those small manufacturing facilities, you know first-hand how difficult it can be to find qualified employees.
Veterinary medicine is a booming industry. With an estimated 67% of US households claiming at least one pet in the American Pet Products Association (APPA) biennial survey, there’s no question that veterinary practices, both private and corporate, should be booming. However, with an influx of new pet owners, it’s difficult for practices, small and large, to keep up with appointments and quality patient care without credentialed veterinary technicians on board.
The gig economy, the free market system in which temporary positions are common, has grown exponentially in the past decade, from 10.1% in 2005 to 15.8% in 2015.1 The growth of this industry falls to the development of new technologies that enable transactions directly between providers and consumers and the increasing disinterest in acquiring traditional 9-5 jobs.1 More than ever before, people are filling temporary roles including working as handymen, cultivating content as freelance writers, and performing administrative work.
Despite the temporary nature of these roles, they often require new skill sets to be learned. Free educational services and skills development programs provided through libraries have become critical to job placement and advancement for many gig positions and demand continues to increase.
A well-developed job posting is the first step toward attracting the right talent to fill open positions. With a yawning skills gap, and a plummeting unemployment rate, quality job postings are more important than ever. If you’re still repurposing the same job postings you used a decade ago, you’re probably missing great candidates.
Scan any of the major job listing sites and you’ll find a wide range of styles. Some stick to a traditional framework, while others try to infuse company culture into every line. Whichever style you choose, your goal is the same: to attract the best candidates for the job. To do so, you need more than a list of expectations. You need to help candidates see themselves in the position.