How to Reduce Churn Among Retail Employees

Posted by Emma Rose Gallimore on 2/27/19 11:00 AM

The retail sector is under siege. Ecommerce is invading the retail space and not even industry giants are immune to their attacks. Consider the fall of Sears and Toys R Us. While retailers can’t prevent the rise of ecommerce, there is one threat they can control, employee churn.

Unfortunately, retail is notorious for high turnover rates and some business leaders are resigned to the idea that there’s nothing they can do to buck the status quo. That assumption is just plain wrong. You can reduce churn among retail employees if you give employees what they need to succeed. That means quality training and a clear path forward.

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Topics: Employee Retention, Upskilling, Retail, NRF

How Businesses Can Address America's Reskilling Challenge

Posted by Emma Rose Gallimore on 2/20/19 11:00 AM

Finding qualified workers is more challenging than ever. A low unemployment rate, the changing role of technology, and workers who are less willing to relocate all contribute to the problem. The challenge is so pervasive in such a wide range of industries across the country, that the Federal government has taken notice.

In July 2018, the Council of Economic Advisers released a report titled Addressing America’s Reskilling Challenge. The report concluded that the Federal government has a unique role to play in addressing America’s reskilling challenge. While that is certainly true, the role of individual businesses and the partners that support them, is no less vital.

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Topics: Employee Retention, Upskilling, workforce training

5 Ways You Can Retain Employees You Upskill

Posted by Emma Rose Gallimore on 2/6/19 12:00 PM

Imagine it’s the start of the new year and you’re looking for ways to tighten up the budget and improve efficiency. You find yourself considering employee training. How can you make it worth the time and effort? How can you determine what you will get out of it?

You might think training your employees too well is just preparing them for a new job somewhere else. It’s an understandable concern. The last thing you want to do is pour all those resources into them only to have them leave in a year or two.

But consider the alternative: you have a roster of employees who have only the minimum credentials to do the job. They’re not growing or developing. None of them are ready for promotion, nor will they be anytime soon. You’re always on the lookout for new people to hire into the leadership roles your employees can’t fill, yet when they ask about things like opportunity for advancement or career growth, you don’t have anything to offer.

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Topics: Employee Retention, Upskilling, workforce training

3 Ways Education Benefits Build Better Employees

Posted by Emma Rose Gallimore on 12/18/18 11:00 AM

The media loves to talk about how big name companies like Target, Chipotle and Starbucks offer education benefits to their employees. In May, Walmart announced a $1 a day college tuition plan that set off a wave of media speculation. An astute observer will realize that these businesses have a bigger motivation than just looking good in the press.

It’s safe to say that these major players don’t do anything without fully investigating how it will impact their business. So why are they doing it, and is it something your business should be doing too?

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Topics: Employee Retention, Employers, Training

How to Staff the Staffing Companies

Posted by Emma Rose Gallimore on 10/25/18 2:45 PM

Employers challenged by the skills gap are turning to staffing firms to find qualified employes. Yet staffing companies are not immune to the skills gap. Just like employers, staffing companies are struggling to recruit and retain skilled talent.  To continue serving their clients, staffing companies need to go beyond placement and start upskilling and training employees for high-demand roles. This strategy will allow staffing companies to do more than overcome the skills gap, it will allow them to thrive in a whole new way.

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Topics: Employee Retention, Employers, Skills Gap, Staffing

The Case for Tuition Assistance

Posted by Emma Rose Gallimore on 7/5/18 11:26 AM

Almost every industry is feeling the effects of the skills gap. It’s a problem that’s not likely to be solved by educational reforms alone, especially in the short-term. Companies need trained, qualified employees now, not four years from now when college freshman become graduates, and certainly not 16 years from now when today’s first-graders get their diplomas.

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Topics: Employee Retention, Employers, Learning and Development

New Program Seeks to Close Front Line Supervisor Training Gap

Posted by Steve Copacino on 3/2/18 3:02 PM

As we’ve seen time and again, front line supervisors have the potential to make a tremendous impact on the overall productivity and efficiency of a company’s workforce, yet new hires often receive minimal training when transitioning into this new role. Indeed, 71% of front line supervisors receive infrequent or occasional training, according to a Harvard Business Schools Report.1 In a separate report form McKinsey, only 10% of executives only 10% of executives said that their front line manager training program is effective at preparing managers to lead.2 It should come as no surprise then, that 60% of front line supervisors underperform within their first two years.3

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Topics: Employee Retention, Employers, Upskilling

Why Your Company Needs to Focus on Developing Frontline Supervisors

Posted by Steve Copacino on 2/7/18 5:00 PM

frontline supervisor blog image.pngIt’s a scene that plays out on factory floors, in warehouses, and at work sites across the country: a talented worker is promoted to a supervisor position, but struggles to adapt to the new role & responsibilities. While they were skilled at their previous position - which is why they were identified for promotion in the first place - moving to a management role presents a slew of new challenges and requires these supervisors to develop a variety of new skills.

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Topics: Employee Retention, Employers, Learning and Development

Retail is Detail: Important Details From This Year's NRF Foundation Gala

Posted by Ronald J. Stefanski on 1/17/18 8:59 PM

IMG_0544-313798-edited.jpgMy father was a career merchant at Montgomery Ward’s department store in its heyday. Whenever he talked about his job, he always said, "retail is detail." A walk through any retail store in December validated his point: Getting the merchandise mix right in the stores, figuring out how to keep this year’s hot items in stock, the logistics and crush of operational details all handled in the crunch of the holiday push, where companies’ entire profits are decided in the span of eight weeks—all these incredible details push retail veterans to their limits, especially in an industry disrupted by technology, growing online players, and changing trends. All the more reason to capture some of the more important details at this year’s NRF Foundation Gala.

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Topics: Penn Foster News & Events, Employee Retention, Employers, Education, Retail

3 Workplace Trends to Watch for in 2018

Posted by Steve Copacino on 12/14/17 9:00 PM

The recruitment and employee development landscape is rapidly changing, due to a new focus on skills and learning credentials. The reliance on a traditional job description and looking for certain college degrees to judge candidate quality is an outdated procedure. Likewise, employee development has evolved significantly. As we head into 2018, here are the top three recruiting and employee development trends to watch out for:

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Topics: Employee Retention, Employers, Learning and Development

 

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