Retail is Detail: Important Details From This Year's NRF Foundation Gala

Posted by Ronald J. Stefanski on 1/17/18 8:59 PM

IMG_0544-313798-edited.jpgMy father was a career merchant at Montgomery Ward’s department store in its heyday. Whenever he talked about his job, he always said, "retail is detail." A walk through any retail store in December validated his point: Getting the merchandise mix right in the stores, figuring out how to keep this year’s hot items in stock, the logistics and crush of operational details all handled in the crunch of the holiday push, where companies’ entire profits are decided in the span of eight weeks—all these incredible details push retail veterans to their limits, especially in an industry disrupted by technology, growing online players, and changing trends. All the more reason to capture some of the more important details at this year’s NRF Foundation Gala.

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Topics: Penn Foster News & Events, Employee Retention, Employers, Education, Retail

3 Workplace Trends to Watch for in 2018

Posted by Steve Copacino on 12/14/17 9:00 PM

The recruitment and employee development landscape is rapidly changing, due to a new focus on skills and learning credentials. The reliance on a traditional job description and looking for certain college degrees to judge candidate quality is an outdated procedure. Likewise, employee development has evolved significantly. As we head into 2018, here are the top three recruiting and employee development trends to watch out for:

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Topics: Employee Retention, Employers, Learning and Development

The Importance of the Veterinary Practice Manager: A Q&A with Dr. James Hurrell

Posted by Desiree Sinkevich on 12/13/17 5:18 PM

Veterinary medicine has long been a thriving industry. Every pet owner wants to ensure their animal companion is at peak health. Veterinarians and Veterinary Technicians study long and hard to learn how to properly diagnose and treat our furry friends. They’re very obviously vital to a thriving veterinary practice. But just as necessary is the Veterinary Practice Manager, the person who can confidently and efficiently run a practice. We spoke with Dr. James Hurrell (more commonly known as Dr. Jim to the students and staff at Penn Foster), an expert in veterinary medicine, to learn more about why veterinary practices need managers who aren’t the practice owner and how Penn Foster’s new Veterinary Practice Management Undergraduate Certificate can help grow a strong practice.

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Topics: Employee Retention, Employers, workforce training, Veterinary, Vet Tech

Church’s Chicken Creates Career Advancement Opportunities with Stride for Success Program

Posted by Desiree Sinkevich on 11/29/17 1:31 PM

Since 2015, Church’s Chicken’s Stride for Success program, offered through a collaboration with Penn Foster, has enabled employees to earn their high school diploma online, providing a path toward advancement and career success. By allowing employees the opportunity to complete their high school diploma requirements, Church’s Chicken provides a clearly marked path to a stable future with the company. Not only assisting employees in reaching their goals, Stride for Success and similar corporate learning programs empower those enrolled and can ease the burden of the high turnover rates the food industry is known for.

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Topics: Employee Retention, Employers

How Effective Learner Support Can Improve Outcomes in Employee Training Programs

Posted by Desiree Sinkevich on 11/21/17 3:19 PM

In-depth employee training and education is necessary for almost every industry. Well-trained employees will benefit your company long-term by being confident and skilled in their positions. Employees who are confident in their level of training and skill, who know that they are working toward a fulfilling career with opportunity for growth, are more likely to stay. Lower turnover rates can improve productivity, productivity, and product quality. Offering comprehensive training courses to your employees can translate into more profit in the long term and a more positive workforce in the immediate future.

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Topics: Employee Retention, Employers, Learning and Development, workforce training

The Future of Staffing: Perspectives from the 2017 Staffing World Expo

Posted by Collin Gutman on 11/10/17 1:04 PM

If you spent five minutes in the exposition hall at the ASA’s 2017 Staffing World Expo & Conference last month, you would very quickly get a sense of what products are being purchased by staffing firms.   

Throughout the hall, there was a cluster of background check companies, a pocket of drug testing companies, the major ATS players, the companies that make sure you’re in compliance and, of course, the behemoths of sourcing occupying mammoth booths. Staffing, for the past 30 years, has remained simple in this way. Find candidates, make sure they check the boxes, place them, rinse, repeat. No fluff.  Nothing extraneous. No vendors selling flashy website upgrades, no internal talent profiling, even very few assessments.

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Topics: Employee Retention, Employers, Training, Upskilling, Skilled Trades, workforce training, Staffing

Top Qualities to Look for When Hiring a Retail Supervisor

Posted by Desiree Sinkevich on 11/7/17 12:08 PM

The retail industry in the United States has, historically, had a higher than average turnover rate. Hourly store employees have the highest turnover rate at 65%, according to a survey from the Hay Group division of Korn Ferry. Considering these lower retention rates, hiring or promoting an employee to supervisor can be a frustrating, slow process for employers. However, if you hire supervisors with the right skill set, you may be able to drastically reduce these turnover rates, for both your supervisors and the employees they oversee.

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Topics: Employee Retention, Employers, soft skills

Penn Foster Joins Leaders in Staffing and Workforce Solutions at 2017 Staffing World

Posted by Lauren Mackie on 10/23/17 2:00 PM

Kicking off tomorrow in Chicago, the American Staffing Association’s 2017 Staffing World conference will draw over 2,000 leaders in staffing, recruiting, and workforce solutions to the McCormick Place Convention Center. With nearly 50 sessions led by industry experts and business leaders, including workshops, roundtables, and sector-specific forums, Staffing World seeks to disrupt the thinking of the staffing industry with new strategies and cutting-edge best practices to take back to your organization.

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Topics: Employee Retention, Employers, Training, Upskilling, workforce training, Staffing

Three Ways to Expand Learning and Development Opportunities for Frontline Supervisors

Posted by Steve Copacino on 8/16/17 11:02 AM

Your frontline supervisors have a significant impact on your employees, and your overall business operations. Working directly with the staff on a daily basis, a supervisor’s influence can improve productivity and employee satisfaction or have a detrimental effect on these metrics. In many cases, employee turnover isn't related to issues with the company itself, but instead is a result of frustration with ineffective supervisors.

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Topics: Employee Retention, Employers, soft skills

Three Takeaways from Penn Foster’s Survey on Soft Skills in the Workplace

Posted by Steve Copacino on 6/28/17 2:24 PM

It’s no secret that soft skills have become increasingly important in the workplace, and yet many businesses are struggling to find candidates possessing these skills.This is particularly true in the service industry, an area notoriously plagued with high turnover.

Penn Foster recently surveyed leaders in the hospitality, retail, and restaurant industries to better understand the value of soft skills at their organizations. The survey examined the importance of these skills, where soft skills gaps exist, and what existing soft skills training employers provided for both entry-level employees and front-line supervisors.

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Topics: Employee Retention, Employers, Training, soft skills

 

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