The ‘skills gaps’ is an acute issue, and is a natural byproduct of structural shifts in the economy. Three major factors are at play to create a job market unique in living memory. First, though the pattern of today generally matches prior generations, the pace of change is accelerating, and the nature of innovation is different.
The time to train front line supervisors is now. In a piece published by Industry Today, Penn Foster's Head of Skilled Trades Division, Collin Gutman, explains the crucial need for front line supervisor training. While often selected to supervisor positions given their success as front line employees, Gutman shares how the skills needed by front line employee to supervisor aren't always aligned, making the transition both "bumpy and jarring."
As technology continues to evolve at an incredibly fast rate, the role of staffing firms has changed with it. The average worker is finding it more and more difficult to stay current with the necessary skills to succeed in a labor market that’s requiring more of them each and every day, and the result is a growing skills gap. As that gap widens, the role of staffing firms has become more important than ever. No longer are staffing firms able to simply play matchmaker between an employer and a prospective hire; in order to remain competitive, they must be able to cultivate highly qualified candidates and successfully find homes for them with the right organizations at the right time.
Employee engagement is key to employee, and ultimately, company success. Effective managers, training and upskilling programs, and teambuilding can all contribute to higher employee engagement and therefore performance. However, regular goal setting is another crucial step for improving employee performance, and the practice should not be limited to January 1st or during annual reviews.
In today’s rapidly-evolving labor market, many employers are struggling to attract and retain highly qualified and talented workers. In an article published in Talent Economy, Penn Foster CEO Frank Britt and Innovate+Educate Founder & CEO Jamai Blivin argue that, as a result of recent tax reform, businesses now have a greater opportunity and responsibility to address this growing skills gap by investing in the continuous development of their employees. With the shelf life of skills constantly shrinking and the durability of degrees dwindling, it’s becoming increasingly more difficult for workers to keep their skills current.
As we’ve seen time and again, front line supervisors have the potential to make a tremendous impact on the overall productivity and efficiency of a company’s workforce, yet new hires often receive minimal training when transitioning into this new role. Indeed, 71% of front line supervisors receive infrequent or occasional training, according to a Harvard Business Schools Report.1 In a separate report form McKinsey, only 10% of executives only 10% of executives said that their front line manager training program is effective at preparing managers to lead.2 It should come as no surprise then, that 60% of front line supervisors underperform within their first two years.3
The Future Skills Summit sponsored by the Institute for the Future was held on February 21-22nd this year to help education and workforce development innovators “get fit for what’s next.” The premise of this year’s summit is the idea of a “work + learn future,” to outmode our current “degree-before-work paradigm” which is not sufficiently serving the job market at large. One of the key contributors to the summit, and the overall theme of work and learn, is Innovate+Educate founder, Jamai Blivin.
In the retail industry, it can be difficult to find and retain reliable employees who have a developed set of soft skills. Whether hires simply don’t work out or leave to look for different career opportunities, low retention rates make finding strong leaders you trust to run the day-to-day operations of your business nearly impossible. One solution to boost retention rates and prepare your employees to take on leadership roles is investing in comprehensive soft skills training.
It’s a scene that plays out on factory floors, in warehouses, and at work sites across the country: a talented worker is promoted to a supervisor position, but struggles to adapt to the new role & responsibilities. While they were skilled at their previous position - which is why they were identified for promotion in the first place - moving to a management role presents a slew of new challenges and requires these supervisors to develop a variety of new skills.
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