For many in the service industry, the struggle to balance life and a retail shift schedule leaves little time for chasing career aspirations or returning to a traditional brick and mortar institution. And the opportunity to apply for jobs with better hours, better pay, or greater responsibilities often require a high school diploma. This can leave valuable workers like Chantel Maull, a two-year employee of Church’s Chicken without many options for improvement. But Chantel has a lot to celebrate having recently earned both a high school diploma and a promotion from her employer.
The pace of change in the modern workplace means that your employees must learn continuously.
Gone are the days when a student could graduate from college or high school, get a few months of on-the-job training, and be set for a career. Today, the evolution of technology means that employees must keep learning and developing throughout their working lives. Employers that understand this new reality help employees strike a balance between work, life, and learning.
When you select a training and education program for your staff, you’re looking for more than ways to upskill employees. You’re looking for a training partner who can help you realize a positive return on investment for your efforts. By using the right learning analytics, you can not only monitor the effectiveness of your training programs, but also improve them over time. A quality training partner will help you by offering valuable learning analytics data.
Today’s tight labor market has been attributed to the growing skills gap, the increase in retiring baby boomers, high rates of employee turnover, and more. Despite all of these factors, there has not yet been a full shift from the must-have college degree mindset to a learn-and-earn model that could better support employers and employees.
Finding the ideal employee isn’t easy. Someone with the perfect mix of skills and experience is unlikely to simply walk through your door. Most candidates will meet some of your requirements but lack skills in other key areas.
Almost every industry is feeling the effects of the skills gap. It’s a problem that’s not likely to be solved by educational reforms alone, especially in the short-term. Companies need trained, qualified employees now, not four years from now when college freshman become graduates, and certainly not 16 years from now when today’s first-graders get their diplomas.
Recently, the Labor Department shared exciting news about the US job market, boasting a 3.9% unemployment rate. An achievement certainly, but for many employers, the low unemployment means stiffer competition for their labor force. In the skilled trades industry particularly, this means employers must differentiate themselves to maintain a skilled workforce and talent pipeline, all while also combatting other workforce challenges related to the skills gap.
Employee engagement is key to employee, and ultimately, company success. Effective managers, training and upskilling programs, and teambuilding can all contribute to higher employee engagement and therefore performance. However, regular goal setting is another crucial step for improving employee performance, and the practice should not be limited to January 1st or during annual reviews.
In the retail industry, it can be difficult to find and retain reliable employees who have a developed set of soft skills. Whether hires simply don’t work out or leave to look for different career opportunities, low retention rates make finding strong leaders you trust to run the day-to-day operations of your business nearly impossible. One solution to boost retention rates and prepare your employees to take on leadership roles is investing in comprehensive soft skills training.
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