The retail sector is under siege. Ecommerce is invading the retail space and not even industry giants are immune to their attacks. Consider the fall of Sears and Toys R Us. While retailers can’t prevent the rise of ecommerce, there is one threat they can control, employee churn.
Unfortunately, retail is notorious for high turnover rates and some business leaders are resigned to the idea that there’s nothing they can do to buck the status quo. That assumption is just plain wrong. You can reduce churn among retail employees if you give employees what they need to succeed. That means quality training and a clear path forward.