Taking Inventory of the Widening Skills Gap in the Retail Industry

Posted by Jake Sotir on 8/23/18 3:55 PM

As the United States economy continues to trend in a positive direction, many industries are still left wondering how to fill a surplus of open jobs with skilled workers. The retail industry isn’t immune to this effect by any stretch, as the turnover rate in the industry was a whopping 13% as of March 2018.¹

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Topics: Retail, workforce training, career certificates, Upskilling

The Skills that Matter: What a DXL Employee Can Teach us About Soft Skills Training

Posted by Desiree Sinkevich on 2/8/18 10:39 AM

In the retail industry, it can be difficult to find and retain reliable employees who have a developed set of soft skills. Whether hires simply don’t work out or leave to look for different career opportunities, low retention rates make finding strong leaders you trust to run the day-to-day operations of your business nearly impossible. One solution to boost retention rates and prepare your employees to take on leadership roles is investing in comprehensive soft skills training. 

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Topics: Retail, soft skills, Learning and Development, Employers

Retail is Detail: Important Details From This Year's NRF Foundation Gala

Posted by Ronald J. Stefanski on 1/17/18 8:59 PM

IMG_0544-313798-edited.jpgMy father was a career merchant at Montgomery Ward’s department store in its heyday. Whenever he talked about his job, he always said, "retail is detail." A walk through any retail store in December validated his point: Getting the merchandise mix right in the stores, figuring out how to keep this year’s hot items in stock, the logistics and crush of operational details all handled in the crunch of the holiday push, where companies’ entire profits are decided in the span of eight weeks—all these incredible details push retail veterans to their limits, especially in an industry disrupted by technology, growing online players, and changing trends. All the more reason to capture some of the more important details at this year’s NRF Foundation Gala.

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Topics: Penn Foster News & Events, Retail, Education, Employers, Employee Retention

 

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