Looking to increase your workforce’s productivity? Discover how soft skills training can help!

Posted by Marie Murphy on 2/23/18 11:00 AM

The demand for front line employees with well-developed soft skills has never been higher. While technical skills have been and will always remain important, soft skills are the crucial capabilities for employees working in any industry. From retail to manufacturing, strong soft skills has become the number one requirement for incoming or newly hired employees.1

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Topics: workforce training, Skills Gap, soft skills

The Skills that Matter: What a DXL Employee Can Teach us About Soft Skills Training

Posted by Desiree Sinkevich on 2/8/18 10:39 AM

In the retail industry, it can be difficult to find and retain reliable employees who have a developed set of soft skills. Whether hires simply don’t work out or leave to look for different career opportunities, low retention rates make finding strong leaders you trust to run the day-to-day operations of your business nearly impossible. One solution to boost retention rates and prepare your employees to take on leadership roles is investing in comprehensive soft skills training. 

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Topics: Retail, soft skills, Learning and Development, Employers

Five Steps to Develop an Employee Soft Skill Training Program - Part 2

Posted by Steve Copacino on 11/10/17 4:00 PM

Last week, we examined the importance of having employees with well developed soft skills, and laid out the first two steps for developing an employee soft skills training program. First, you should perform a training needs assessment to identify which soft skills your training program should focus on. After that, it's critical to clearly define the performance goals you’re hoping to impact with this training program.

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Topics: Employers, Learning and Development, soft skills

Top Qualities to Look for When Hiring a Retail Supervisor

Posted by Desiree Sinkevich on 11/7/17 12:08 PM

The retail industry in the United States has, historically, had a higher than average turnover rate. Hourly store employees have the highest turnover rate at 65%, according to a survey from the Hay Group division of Korn Ferry. Considering these lower retention rates, hiring or promoting an employee to supervisor can be a frustrating, slow process for employers. However, if you hire supervisors with the right skill set, you may be able to drastically reduce these turnover rates, for both your supervisors and the employees they oversee.

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Topics: Employers, Employee Retention, soft skills

Five Steps to Develop an Employee Soft Skills Training Program - Part 1

Posted by Steve Copacino on 11/1/17 11:29 AM

There is no denying that soft skills are in high demand across the modern day workforce, regardless of profession or industry. According to a recent Penn Foster survey, 79% of employers said soft skills were important or very important to an employee's success at their company. Moreover, 64% of employers said there was a significant gap between the level of soft skills of the average candidate, and the level needed for success in an entry level role.

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Topics: Employers, soft skills, Learning and Development

Three Key Skill Sets to Cover in Your Home Care Program

Posted by Steve Copacino on 10/18/17 2:11 PM

The home health care market in the United States is enormous and, as the baby boomer population ages, is only expected to grow over the next decade. This includes both unpaid individuals providing care to an adult or child, which alone has a cumulative financial impact of over $450 billion annually1, as well as the professional care provided by nurses and home health aides - a profession that is expected to grow by 38% in the next decade.2

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Topics: soft skills, Colleges & Career Schools, Youth Organizations

Three Ways to Expand Learning and Development Opportunities for Frontline Supervisors

Posted by Steve Copacino on 8/16/17 11:02 AM

Your frontline supervisors have a significant impact on your employees, and your overall business operations. Working directly with the staff on a daily basis, a supervisor’s influence can improve productivity and employee satisfaction or have a detrimental effect on these metrics. In many cases, employee turnover isn't related to issues with the company itself, but instead is a result of frustration with ineffective supervisors.

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Topics: Employers, Employee Retention, soft skills

Bridging the Gap: How Schools & Youth Organizations Value Soft Skills Training

Posted by Steve Copacino on 7/6/17 10:00 AM

In last week’s post, we looked how employers value soft skills in the workplace. This week, we turn our attention to the “supply side” of the equation as we look at how training organizations value soft skills. By surveying leaders at career colleges, high schools, and youth organizations such as YouthBuild and Job Corps, we are able to get a better sense of how important these organizations see these skills, and what type of training they are currently offer to prepare their learners for the workplace.

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Topics: soft skills, Employers, Colleges & Career Schools, Youth Organizations, Public & Private High Schools

Three Takeaways from Penn Foster’s Survey on Soft Skills in the Workplace

Posted by Steve Copacino on 6/28/17 2:24 PM

It’s no secret that soft skills have become increasingly important in the workplace, and yet many businesses are struggling to find candidates possessing these skills.This is particularly true in the service industry, an area notoriously plagued with high turnover.

Penn Foster recently surveyed leaders in the hospitality, retail, and restaurant industries to better understand the value of soft skills at their organizations. The survey examined the importance of these skills, where soft skills gaps exist, and what existing soft skills training employers provided for both entry-level employees and front-line supervisors.

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Topics: Employers, soft skills, Employee Retention, Training

3 Types of Academic Programs that Can Get Job Seekers Employed Quickly

Posted by Daniel Dolph on 6/8/17 11:51 AM

As the American economy has taken on a service-oriented identify over the last couple decades, the job market has become an ultra-competitive arena. Workers today are expected to possess a higher level of skill than at any time in history. Knowledge and skill have become priceless commodities businesses seek out and deploy to gain a competitive advantage. The companies with the most adept employees are the ones leading the way in their market.

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Topics: career certificates, soft skills, Power Skills, High School Diploma

 

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