Companies that are Revolutionizing Skills Training in Detroit

Posted by Emma Rose Gallimore on 3/4/19 11:00 AM

Detroit is a resilient city in the process of rebuilding a robust economic future. The path to great progress is only temporarily gated by the challenge that many workers face when seeking out the skills and education they need to thrive. Fortunately, some visionary companies have partnered with Penn Foster to create a path for these workers.

In 2013, battered by changes in manufacturing and a shift in the global economy, Detroit declared bankruptcy. That could have been the end of the story for the once-dynamic city, but Detroit is resilient. Passionate business, government, and community leaders immediately set to work to restore Detroit’s former greatness. Within 13 months, Detroit was out of bankruptcy and on the road to recovery.

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Topics: Upskilling, Upskill Detroit, Skills Forward

The Real Impact of Automation: A Skills Revolution

Posted by Frank Britt on 3/1/19 5:00 AM

You’ve heard that the biggest enemies of the skilled worker in the last two decades have been automation and the constantly improving technologies that will make human work obsolete. If a machine can complete a task more efficiently at less cost, it makes sense to invest in cutting edge technology over upskilling workers. Conventional wisdom has us fearing a fully automated workforce because it means the eradication of middle-skilled jobs in almost every industry. Before completely investing in an automated future over developing workers’ skills, consider this often overlooked, contrarian point of view: the impact of automation on the workforce will be incremental and, in fact, positive.

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Topics: Upskilling, skills solution, automation

How to Reduce Churn Among Retail Employees

Posted by Emma Rose Gallimore on 2/27/19 11:00 AM

The retail sector is under siege. Ecommerce is invading the retail space and not even industry giants are immune to their attacks. Consider the fall of Sears and Toys R Us. While retailers can’t prevent the rise of ecommerce, there is one threat they can control, employee churn.

Unfortunately, retail is notorious for high turnover rates and some business leaders are resigned to the idea that there’s nothing they can do to buck the status quo. That assumption is just plain wrong. You can reduce churn among retail employees if you give employees what they need to succeed. That means quality training and a clear path forward.

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Topics: Employee Retention, Upskilling, Retail, NRF

How Businesses Can Address America's Reskilling Challenge

Posted by Emma Rose Gallimore on 2/20/19 11:00 AM

Finding qualified workers is more challenging than ever. A low unemployment rate, the changing role of technology, and workers who are less willing to relocate all contribute to the problem. The challenge is so pervasive in such a wide range of industries across the country, that the Federal government has taken notice.

In July 2018, the Council of Economic Advisers released a report titled Addressing America’s Reskilling Challenge. The report concluded that the Federal government has a unique role to play in addressing America’s reskilling challenge. While that is certainly true, the role of individual businesses and the partners that support them, is no less vital.

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Topics: Employee Retention, Upskilling, workforce training

How to Become a Leader of Workforce Development

Posted by Emma Rose Gallimore on 2/13/19 11:00 AM

Addressing the skills gap is the responsibility of every business. No one is better positioned to understand the workforce development needs of a particular industry than the business leaders who work within it. By getting involved in the broader workforce development effort, you bolster the health of your industry as a whole and help close the gap.

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Topics: Upskilling, workforce training, workforce development

5 Ways You Can Retain Employees You Upskill

Posted by Emma Rose Gallimore on 2/6/19 12:00 PM

Imagine it’s the start of the new year and you’re looking for ways to tighten up the budget and improve efficiency. You find yourself considering employee training. How can you make it worth the time and effort? How can you determine what you will get out of it?

You might think training your employees too well is just preparing them for a new job somewhere else. It’s an understandable concern. The last thing you want to do is pour all those resources into them only to have them leave in a year or two.

But consider the alternative: you have a roster of employees who have only the minimum credentials to do the job. They’re not growing or developing. None of them are ready for promotion, nor will they be anytime soon. You’re always on the lookout for new people to hire into the leadership roles your employees can’t fill, yet when they ask about things like opportunity for advancement or career growth, you don’t have anything to offer.

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Topics: Employee Retention, Upskilling, workforce training

3 Ways to Stay Competitive in the 2019 Hiring Market

Posted by Emma Rose Gallimore on 1/30/19 11:00 AM

The United States ended 2018 with some of the lowest unemployment rates seen in decades. This great news for the economy brings challenges for businesses trying to fill open positions or expand their workforce. Coupled with the low employment rate, the skills gap has also made hiring all the more difficult for employers. Tackling these challenges starts with exploring new strategies to help your business stay competitive in the 2019 hiring market.

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Topics: Upskilling, Skills Gap, Staffing

The Role of Public Libraries in Upskilling and Workforce Development

Posted by Lauren Mackie on 1/25/19 1:00 PM

If you walk into a public library today, you will likely encounter a very different environment than the libraries of your childhood.

No longer a place just to borrow books, public libraries have evolved in recent years to become hubs of lifelong learning providing classes, workshops, access to digital resources, and even access to the internet for those that do not have it at home.

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Topics: Upskilling, Skills Gap, workforce training, Libraries, workforce development

Want to Close the Manufacturing Skills Gap? Think Digital Certificates.

Posted by Emma Rose Gallimore on 1/16/19 11:00 AM

Make no mistake, the skills gap is real. Ask anyone trying to fill jobs in the manufacturing industry. The pace of technological change means that many people misunderstand the skills that are needed, and some who have them don’t see manufacturing as a viable option.

The debate over how to close the skills gap has yielded suggestions ranging from new legislation to hip, millennial-focused PR efforts. Perhaps all of these are needed to create a robust skills force for the future.

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Topics: Upskilling, Skills Gap, career certificates

Help Employees Build Customer Service Skills

Posted by Emma Rose Gallimore on 1/11/19 3:12 PM

Retail isn’t the only place where great customer service skills are essential. Businesses in almost every industry can benefit from helping employees build customer service skills.

Tony Hsieh, Founder and CEO of Zappos put it eloquently when he wrote, “Customer service shouldn’t just be a department, it should be the entire company.” 

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Topics: Upskilling, soft skills, workforce training, Retail

 

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